Biobest Online

Paying For Avian Testing

We want bird owners to know we have a new, more efficient means of paying for avian testing.

When samples arrive with us, we will send an email to the address provided on the submission form containing a secure payment link for the customer to make a card payment.  This method eliminates the risk of financial loss should your sample be lost in the post and ensures that correct amount is paid every time.

Biobest Online

To use this method, simply tick the ‘Card Payment E-Mail Link’ option on the Avian Submission Form (Owners) and you will receive an e-mail link on the day your sample arrives.  Both the customer and BIobest get a notification when payment is received.

We are still able to receive payment by cash and cheque, however it essential to customers check the prices page of our website to ensure they send the correct amount – no change will be given in case of overpayment and no testing will proceed in case of underpayment.

Zoonotic Pathogens on Farm

Zoonotic Pathogens on Farm

Are you aware of the risks from zoonotic pathogens on farm?

Here is a short video on how to protect ourselves and reduce disease spreading. We recommend that you wear gloves when lambing, calving and handling sick animals to prevent infection passing from animal to human. Please ensure that you have hand washing facilities available. Pregnant women should avoid contact with livestock animals that are giving birth.

Sheep

Fetal / placental samples for investigation of cause of abortion

Fetal / placental samples for investigation of cause of abortion

Unfortunately, we are not able to accept samples from abortions or stillbirths for testing, with the exception of maternal serology.

The reasons for this are:

  1. our routine sampling handling facilities are not suitable for samples likely containing the zoonotic pathogens associated with abortion
  2. we cannot offer the full range of tests in-house

Both APHA and SRUC offer abortion investigation packages and these are subsidised by government as part of GB scanning surveillance. If we receive samples from abortions or stillbirths, we will contact you to get the correct paperwork completed and then forward directly to SRUC for testing.

Although we cannot accept samples from abortions or stillbirths, we are happy to discuss cases, sample selection and offer advice based on laboratory findings. We are also happy to receive samples from on farm post mortem examinations for diagnostic testing. All samples must be appropriately packaged to prevent leakage in transit.

Rabies lab

Important Information – Maintenance – Rabies Testing

Important Information - Maintenance – Rabies Testing

To ensure our secure laboratory and equipment are maintained to the highest standard we will be closing to enable our engineers to gain access for servicing.

This will be done in February, with a timetable as follows:

03 Feb 21 (Wed) Last tests will be set up
05 Feb 21 (Fri) Tests from 03 Feb 21 will be read and reported.

05 Feb 21 (Fri) No testing

12 Feb 21 (Fri) Normal testing resumes (Subject to engineer service sign off).
15 Feb 21 (Mon) First results will be reported.

This means that for the approximate period of seven days, no rabies results will be available. As with previous shutdowns we will clear the backlog as quickly as possible to enable your results to get back to you within our usual normal published time-scales.

Express Testing will not be available between 05 Feb 21 and 11 Feb 21 as the unit is closed and no tests can be set up, regardless of their urgency. As mentioned above normal testing will resume on Fri 12 Feb 21 subject to engineer service sign off.

If you are aware that any clients require certificates before 05 Feb 21 we would encourage you to send in samples as soon as possible. This will avoid client disappointment where we cannot put the sample on test.

Please do not hesitate to contact us if you require any further information regarding the shutdown.

Hawk

Avian Sexing at Biobest 2021

Avian Sexing at Biobest 2021

Biobest Laboratories are one of the leading providers of avian sexing and other avian disease molecular testing with over 20 years’ experience in this field.  We pride ourselves on delivering an unparalleled combination of scientific expertise, customer support, and fast turnaround to all our avian customers.

Due to the ongoing COVID-19 pandemic we have had to make some minor adjustments to our test schedule, however we would like to reassure all our customers that we are still able to offer avian sexing and other avian testing services.

 

Taking and Sending Samples

Information on suitable sample types is available on the Avian Sexing page of our website, we urge all customers to check this before sampling.  To make sampling easier for customers, we are happy to provide avian sampling kits free of charge, please contact enquiry@biobest.co.uk to request a kit.

 

Current Testing Schedule

Sexing is conducted overnight on Monday and Wednesday with results available the following afternoon.  Samples need to be with us by 9AM in the morning the working day prior to the day of test (Friday for Monday test, Tuesday for Wednesday test).

Avian Chlamydia, Psittacine Beak and Feather Disease (PBFD) and Avian Polyomavirus testing is conducted on a Tuesday and Thursday with results being available in the afternoon.  Samples received by 09:00 on a Monday or Wednesday will be included on the following days test.

 

Prices

Current prices are available on the prices page of our website.

 

Result Interpretation

Information on interpreting results is available at the bottom of our Avian Sexing page on our website.  For customers who are still unclear about their results, please contact us for further guidance.

 

Christmas & New Year Opening Hours 2020

These will be our opening hours for Christmas and New Year.

Main Lab

Closed

  • 25th, 26th & 27th December
  • 1st, 2nd & 3rd January

Open

  • All other days as usual

Office

Closed

  • 25th, 26th, 27th & 28th December
  • 1st, 2nd & 3rd January

Open

  • All other days as usual

Please also be aware that the 4th January is a Scottish bank holiday so no post will be delivered to us on this day.

Scientist in PPE

Changes To The Testing Schedule at Biobest

Changes To The Testing Schedule at Biobest

 

In these unprecedent times, we at Biobest Laboratories are doing everything we can to continue providing the services our customers depend on, whilst protecting our staff from infection risk.  To help us achieve this goal we are, from Monday 19Oct20, changing the working patterns for our lab staff.  This will involve moving to a shift working model with the lab operating for longer hours each day and our scientists working differing hours to reduce the number of staff in the lab at any given time.

 

What this means for our customers

 

In many cases this change will have minimal impact on testing schedule, and in some cases may even result in customers receiving results slightly faster than usual.  We will however be advising customers, where possible, to get their samples to us the day before their required test is due to be run as some testing will start early in the morning before that day’s post has arrived.  Where this is not possible, we advise customers get in touch with our admin team beforehand so we can try to ensure their sample can still be placed on that day’s test.

 

Avian PCR

 

Samples for avian sexing or disease testing by PCR are required the day before prep day (i.e. by Friday to go on Mon prep and by Tue to go on Wed prep), there may be occasions when we can add the odd sample on here and there if necessary that come in on test day but this will not always be possible.

Shirley and Alan Firth

Number of pets blood tested for immunity to rabies sky rockets as UK prepares for no-deal Brexit

Number of pets blood tested for immunity to rabies sky rockets as UK prepares for no-deal Brexit

RECORD numbers of owners are having their pets blood tested for immunity to rabies so they can travel to the EU in the event of a no-deal Brexit.

Biobest, the UK’s biggest tester of rabies antibody at their laboratories at The Edinburgh Technopole, near Penicuik in Scotland, has handled a surge in demand for tests over the last two years.

During 2019 and 2020, Biobest has tested samples from 59,706 cats and dogs that have undergone rabies vaccinations – more than double the total of 24,608 they tested in the whole of the previous two years.

The increase has been attributed to more owners preparing for a ‘hard’ Brexit and the uncertainty of what will happen if the UK leaves Europe without a deal, and rules Europe could impose on UK pets travelling abroad.

In the event of a no-deal Brexit, where the UK is an unlisted third country, pet owners would need to prove animals are effectively vaccinated against rabies before they could travel with their pet to EU countries. This would require a blood titre test to demonstrate sufficient levels of rabies antibody, which would need to be carried out a minimum of 30 days after any initial rabies vaccination.

Biobest saw a spike in the number of tests being carried out in early 2019 after the Government lost three votes on the Brexit deal in Parliament, shortly after Defra issued advice on pet travel in November 2018. In March 2019, they tested 6,249 samples – the highest number in a month and nearly six times higher than March 2018.

Biobest director Paul Burr said: “The surge in numbers started after Defra issued advice on the Pet Travel Scheme in the event of a no-deal Brexit. Pet owners have been preparing for two years in case of a no-deal as it is unclear what rules Europe will impose on the UK. We have to assume that the UK will be a third country so a blood test after the vaccination will be required.

“When the UK Leaves the EU, our results will still be valid for pet travel as Biobest will become an EU-recognised laboratory that is outside the EU. Our test results are valid now and will be valid in the future after Brexit.”

Indie, an eight-year-old chocolate Labrador owned by retired couple Shirley and Alan Firth, from Tranent in East Lothian, is among the dogs to have had a rabies vaccination and blood test.

Mr and Mrs Firth plan to take their much-loved family pet with them on holiday to their son’s mobile home in Port Grimaud, southern France, while they are also considering a permanent move to France as they are looking to buy property in La Rochelle.

Indie was taken to Dunedin Vets in Tranent for a rabies vaccination and the sample was subsequently sent to Biobest for testing. He is now protected against rabies for three years and has a pet passport, ready for his travels.

Mrs Firth, a retired project worker for a children’s charity, and her husband, a retired electrical engineering manager, can now plan their future.

Mrs Firth said: “Deciding if we are going to have a holiday home in La Rochelle or if we will make it a permanent home is a long process, but we thought before we made any decisions we would have Indie vaccinated.

“We’ve never taken him to Port Grimaud as it is so hot, but the climate in Brittany will suit him as it is cooler, and he loves travelling in the car. Moving residence after December 31st will be more complicated, but having Indie vaccinated is one less thing to worry about.”

Indie’s vet, Margot Hunter, a clinical director at Dunedin Vets, said the practice has seen an increase in the number of owners having their dogs vaccinated across their four surgeries.

Mrs Hunter said: “We have seen an increase in rabies vaccines in the last few months. Many have been Eastern European folks returning home with their pets and these have not required antibody testing.

“Certainly, for anyone who has been planning to travel next year, we have been advising they have the blood test, so they are ready to travel, even if passports are no longer required and health certificates are, after December 31st.”

Rabies Antibody Testing at Biobest

Visit our rabies page for more information on the testing

Avoid Customs Delays When Sending Samples From Overseas

We have recently experienced an upsurge in the number of overseas samples sent to us that have been held up at customs due to courier service paperwork not being filled out correctly.   Not filling in courier service paperwork correctly can result in unnecessary extra work for administrative team, additional charges for customers and an increased likelihood of sample quality deterioration.

The majority of recent cases of samples being held up at customs and border control have been sent using FedEx & TNT courier services.  We therefore ask all customers using this courier service to be particularly careful when filling in their paperwork.  The below advise does however apply to ALL samples coming from overseas.

 

What to do

When filling out courier service paperwork, all the following information must be made clear on the courier service paperwork:

  • Sample type – Serum/Blood
  • Species – Canine/Feline
  • Purpose – Diagnostic testing and destruction within 30 days
  • Sample value – $1
  • Non-hazardous

Example package contents wording – “Canine serum sample for diagnostic test and destruction within 30 days, value $1, non-hazardous”

 

Packaging samples

Packaging is also important in an aim to avoid packages being delayed at customs, please see our packaging guidance below:

  • Ensure the sample is sealed and wrapped in tissue or cotton
  • Put the sample in a small clean Tupperware tub or rigid container
  • Put the tub in a padded envelope with your submission form and payment information
  • Put the padded envelope inside the courier packaging
  • Attach the 2 Biobest import licences to the outside of the courier package with the waybill

By providing all this information clearly, you drastically decrease the chances of your sample being delayed at customs.  If you are unclear about these guidelines, you can contact our admin team by email at enquiry@biobest.co.uk.