Our rabies laboratory is now open and testing has resumed today. Samples which have arrived during our shutdown will be tested first followed by any new samples we receive.

Our rabies express service is also available as normal.

Please contact us at [email protected] for any

 

Important Information – Rabies Testing Unit Temporary Shutdown – Safety Cabinet Installation

We are temporarily shutting down our high containment rabies testing laboratory in order to install
replacement Safety Cabinets. This shutdown is required to ensure our Rabies Testing Unit equipment is operating to the highest standard possible.

All other areas of our business will operate as normal during this period.

The work will start later this month, with a timetable as follows:
19 Apr 23 (Wed) Last tests will be set up.
21 Apr 23 (Fri) Tests from 19 Apr 23 will be read and reported.
Normal testing resumes week beginning 08 May 23 (Exact date subject to engineer service sign off).

This means that no rabies testing will be available for a period of approximately 10 working days. We will ensure the works are completed as quickly as possible to minimise the downtime and service disruptions to our customers. During the shutdown we will post updates on our social media channels to confirm exact re-start dates.

As with previous shutdowns we will clear the testing backlog as quickly as possible to return to normal published timescales. Once the facility returns to normal operations our express service will be available for any urgent samples and all other samples will be processed in order of receipt.

Express Testing will not be available during the shutdown as the unit is closed and no tests can be set up.

If you may require certificates before 21 April 23 we would encourage you to send in samples as soon as possible in order to avoid any disappointment.

Please do not hesitate to contact us if you require any further information regarding the shutdown.