We will be shutting down our high containment rabies testing laboratory temporarily in order to complete our routine biannual maintenance. This shutdown is required to enable our engineers to gain access to the laboratory for routine servicing in order to ensure that the laboratory and equipment are maintained to the highest standard.
As well as our routine maintenance we will also be performing some plant upgrades to improve reliability of some of our safety critical equipment. This additional work will mean the shutdown period will be slightly longer than normal, however it will mean our rabies service will be even more reliable moving forward.
All other areas of our business will operate as normal during this period.
This work will start in August 2022 with a timetable as follows:
15 Aug 22 (Mon) Last tests will be set up
17 Aug 22 (Wed) Tests from 15 Aug 22 will be read and reported.
Week of 12 Sep 22 Normal testing resumes (Exact date subject to engineer service sign off).
19 Sep 22 (Mon) First results will be reported.
This means that for a period of approximately one month, no rabies testing will be available. We will naturally use our best endeavours to ensure the upgrade works are completed as quickly as possible in order to minimise the downtime and service disruptions to our customers. During the shutdown we will post updates on our social media channels to confirm exact re-start dates.
As with previous shutdowns we will clear the testing backlog as quickly as possible to ensure your results get back to you within our normal published timescales. Once the facility returns to normal operations our express service will be available for any urgent samples, all other samples will be processed in order or receipt.
Express testing will not be available during the shutdown as the unit is closed and no tests can be set up.
If you are aware of any clients that may require certificates before 19 Sep 22 we would encourage you to send in samples as soon as possible in order to avoid disappointment.
Please do not hesitate to contact us at firstname.lastname@example.org if you require any further information regarding the shutdown.