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HiHealth Herdcare Survey

Are you a member of Biobest’s HiHealth Herdcare scheme? We would love to hear from you about what you like about Biobest’s service for health scheme members and any ways you feel we could improve.
 
Please take a few minutes to complete this short survey and let us know your thoughts!
 
https://www.surveymonkey.com/r/BY7VVJR

Rabies Testing Unit Maintenance August 2024

Important Information – Rabies Testing Unit Routine Maintenance

 

There will be routine maintenance performed in our rabies laboratory for approximately a month starting in August. This is required to ensure that safety critical equipment within the facility is operating to the highest possible standards.

 

This maintenance will take place in August, with a timetable as follows:

 

  • 21 Aug 2024 (Wed) Last tests will be set up.

 

  • 23 Aug 2024 (Fri) Tests from 21 Aug 2024 will be read and reported.

 

  • 22 Aug 2024 – 27 Sep 2024 – NO TESTING AVAILABLE

 

  • 30 Sep (Mon) expected date for normal testing to resume however this may be subject to change due to circumstances outwith our control.

 

  • First results expected to be reported from 02 Oct 2024 (Wed)

 

This means that no rabies testing (including express) will be available for a period of approximately 25 working days. We will ensure the works are completed as quickly as possible to minimise the downtime and service disruptions to our customers. During the shutdown we will post updates on our website & social media channels to confirm exact re-start dates.

 

As mentioned above normal testing is expected to resume on Monday 30th Sept subject to engineer service sign off.

 

As with previous shutdowns we will clear the testing backlog as quickly as possible to return to normal published timescales. Once the facility returns to normal operations our express service will be available for any urgent samples and all other samples will be processed in order of receipt.

 

If you are aware of any clients that may require certificates before the end of August/September, we would encourage you to send in samples as soon as possible to avoid any disappointment.

 

All other areas of our business will operate as normal during this period. If you have any questions, please do not hesitate to contact us at [email protected]

Royal Mail Postage Changes

We would like to make all of our customers aware that Royal Mail have made unannounced changes to their timed delivery service in our area. This means we are currently experiencing delays in mail being delivered to us. While we have been in contact with Royal Mail it is unlikely that we will be able to resolve this issue in the short term which may mean a slight increase in some of our test turnaround times.

While we work to resolve these issues we would suggest using a courier or the Royal Mail pre-10am service for any urgent or time sensitive samples. This applies especially to respiratory PCR, mastitis and feline/canine TB samples. TB samples should be taken on the Tuesday and sent on a guaranteed overnight service to ensure they arrive with us in time for the Thursday test. If you are sending urgent samples please let us know in advance so that we can process these as quickly as possible. Please contact [email protected] for more advice on this.

Mastitis PCR Testing Schedule

From next week (26Feb24) we will be changing our Mastitis PCR testing schedule to weekly, with tests being set up on Thursdays.

Mastitis is one of the most significant health and welfare problems in UK dairy herds and our mastitis diagnostic test, using quantitative real time PCR to identify the bacteria involved, is quicker and more accurate than other bacteriology tests available.

Please ensure samples arrive the day before the test is scheduled and those tested should have results on the same or next day.

 

Contact us on [email protected] for any queries.

Bovine viral diarrhoea (BVD): Consultation on phase 6 of the eradication scheme

BVD Consultation

Since 2010 veterinary practices across Scotland having been working hard with cattle keepers to eradicate bovine viral diarrhoea (BVD). Your front-line experience, knowledge, and advice has been critical to the success of the scheme so far. Together we have reduced the level of BVD exposure in Scottish breeding herds from 40% to 9%.

 

To move Scotland closer to BVD eradication, Scottish Government are proposing to introduce new measures into the scheme. These include updating how Check Tests are carried out, bolstering Compulsory BVD Investigations, and increasing obligations for non-breeding herds. They have developed these nine new proposals through the BVD advisory group (made up of civil servants, industry representatives and vets).

 

To make sure these proposals will work to eradication of BVD, they need your views. Through your work on cattle holdings you are best-placed to understand what works (or doesn’t) on the ground.

 

As these proposals may impact your work with cattle keepers, we would appreciate you taking the time to consider them and share your views through our online consultation platform.

 

The consultation will run from 15 November 2023 to 7 February 2024. Click here for more information on the BVD Check Test.

 

 

Ada Lovelace Day

We had a wonderful time at the Ada Lovelace Day event at Edinburgh Technopole. Over 400 school children participated in workshops held at 8 Pioneer Group locations around the UK. The workshops aimed to inspire the next generation of women science and to amplify women’s presence in STEM, following the legacy of Ada Lovelace.

 

Well done to our Biobest Team, Ami, Kirsty, Katie and Suzanne, on a hugely successful workshop! The students learnt about different types of cells, both inside the body and the ones we use in our laboratories, and were able to look at different cell types down microscopes. They could then make up their own cell media and loved seeing how the colour changed as different reagents were added.

 

We hope everyone had as much fun as we did and we can’t wait for next year!

 

Animal Health and Welfare Pathway

The Animal Health and Welfare Pathway has been set up to support farmers to transition to higher welfare practices, improve biosecurity, tackle antimicrobial resistance and reduce Greenhouse gas emissions by tackling disease and improving productivity.

The difference in profitability between a well run sheep farm and one with health issues is massive and chronic sub-clinical diseases can often be ignored by farmer and professionals alike. Intervention on BVD and worm control can substantially improve farm health, welfare and profitability.

 

The Pathway Review is intended for farmers with more than 10 cattle, 20 sheep or 50 pigs and includes an annual funded visit from a vet of the farmer’s choosing. This visit includes carrying out diagnostic testing, reviewing biosecurity and use of medicines, and providing bespoke advice in writing.

The Review is currently for England only, however, Scotland has recently launched similar funding in support of farms.

 

Visit the information page on our website for more details and FAQs 

Rabies Testing Unit Temporary Shutdown – Safety Cabinet Installation **UPDATE**

Our rabies laboratory is now open and testing has resumed today. Samples which have arrived during our shutdown will be tested first followed by any new samples we receive.

Our rabies express service is also available as normal.

Please contact us at [email protected] for any

 

Important Information – Rabies Testing Unit Temporary Shutdown – Safety Cabinet Installation

We are temporarily shutting down our high containment rabies testing laboratory in order to install
replacement Safety Cabinets. This shutdown is required to ensure our Rabies Testing Unit equipment is operating to the highest standard possible.

All other areas of our business will operate as normal during this period.

The work will start later this month, with a timetable as follows:
19 Apr 23 (Wed) Last tests will be set up.
21 Apr 23 (Fri) Tests from 19 Apr 23 will be read and reported.
Normal testing resumes week beginning 08 May 23 (Exact date subject to engineer service sign off).

This means that no rabies testing will be available for a period of approximately 10 working days. We will ensure the works are completed as quickly as possible to minimise the downtime and service disruptions to our customers. During the shutdown we will post updates on our social media channels to confirm exact re-start dates.

As with previous shutdowns we will clear the testing backlog as quickly as possible to return to normal published timescales. Once the facility returns to normal operations our express service will be available for any urgent samples and all other samples will be processed in order of receipt.

Express Testing will not be available during the shutdown as the unit is closed and no tests can be set up.

If you may require certificates before 21 April 23 we would encourage you to send in samples as soon as possible in order to avoid any disappointment.

Please do not hesitate to contact us if you require any further information regarding the shutdown.

Sending Bovine Respiratory PCR Samples during Royal Mail Strikes

In light of the continuing Royal Mail strikes we are reminding customers not to send samples for Bovine Respiratory PCR on strike days or around expected strike days unless using a courier or other guaranteed service.
Bovine Respiratory PCR samples should ideally arrive with us 24 hours after they have been taken and should be frozen and sent to us (preferably with freezer packs/blocks) if there is any delay to sending. Samples will not be able to be stored correctly once they are in transit or if they arrive at the laboratory over the weekend.

Rabies Testing Laboratory Closure and Upgrades – Now Open

UPDATE – PUBLISHED 21SEP22

We are pleased to announce that all of the maintenance and upgrade works in our rabies facility are now complete and we will resume testing from today. We will work through the backlog of samples as quickly as possible but for any urgent samples our rabies express service is now available. We would like to apologise for the delay in us resuming testing, this was due to circumstances beyond our control.

 

UPDATE – PUBLISHED 15SEP22

This year we had an extended shutdown to perform some essential upgrade works and while most of these works have now been completed an issue has been identified with a critical piece of equipment. Due to circumstances beyond our control the repair of this equipment has not yet been completed so we have been unable to restart testing this week as originally planned. Our contractors and engineers are working tirelessly to complete the necessary repairs and we are hopeful that these will be completed on Monday morning. All being well we therefore hope to begin testing the backlog of samples on Monday afternoon.

We will be testing samples in order of receipt and all express samples will be put on the first available test. It may take us 2 – 3 weeks to catch up with testing so new samples received may not have results until mid October.

Please accept our apologies for this additional delay. We will be working to get results to our customers as quickly as possible.

Please check our website regularly for further updates or email us if you have any questions.

 

We will be shutting down our high containment rabies testing laboratory temporarily in order to complete our routine biannual maintenance. This shutdown is required to enable our engineers to gain access to the laboratory for routine servicing in order to ensure that the laboratory and equipment are maintained to the highest standard.

As well as our routine maintenance we will also be performing some plant upgrades to improve reliability of some of our safety critical equipment. This additional work will mean the shutdown period will be slightly longer than normal, however it will mean our rabies service will be even more reliable moving forward.

All other areas of our business will operate as normal during this period.

This work will start in August 2022 with a timetable as follows:

15 Aug 22 (Mon) Last tests will be set up
17 Aug 22 (Wed) Tests from 15 Aug 22 will be read and reported.
Week of 12 Sep 22 Normal testing resumes (Exact date subject to engineer service sign off).
19 Sep 22 (Mon) First results will be reported.

This means that for a period of approximately one month, no rabies testing will be available. We will naturally use our best endeavours to ensure the upgrade works are completed as quickly as possible in order to minimise the downtime and service disruptions to our customers. During the shutdown we will post updates on our social media channels to confirm exact re-start dates. 

As with previous shutdowns we will clear the testing backlog as quickly as possible to ensure your results get back to you within our normal published timescales. Once the facility returns to normal operations our express service will be available for any urgent samples, all other samples will be processed in order or receipt.

Express testing will not be available during the shutdown as the unit is closed and no tests can be set up.

If you are aware of any clients that may require certificates before 19 Sep 22 we would encourage you to send in samples as soon as possible in order to avoid disappointment.

Please do not hesitate to contact us at [email protected] if you require any further information regarding the shutdown.